Frequently Asked Questions

What's the All-Access Pass?

The All Access Pass is a monthly subscription to the entire online library, which includes certifications, courses, quizzes, downloadable resources, and bonus material. You also get membership into our Digital Marketing Insiders program which is a private Facebook group where you can get updates, ask questions and join in our weekly LiveCast webinar. As long as your subscription is active, you have access, and you can cancel any time.

Can I cancel the All-Access Pass at any time?

Yes. There is no contract and you can cancel any time, no questions asked.

How do I cancel my All-Access Pass membership?

Once you are an All Access Pass member, you’ll be able to cancel online in the Boot Camp Institute any time: 1) Log into the Boot Camp Institute 2) Click "My Account" and then "View Your Subscriptions" 3) Click "Cancel"

How Long Are the Courses?

Courses vary in length from about two hours to over eight. The length of each course can be found under Course Overview at the top of each course page.

How Long Do I Have Access For?

If you purchase an individual course or certification, you have access to your training program for an entire year, which includes any updates to the training our resources made during that time. With the All-Access Pass, you have full access to all of our courses while your subscription is active.

What's the difference between buying one course or getting the All-Access Pass?

When you buy one course, you get access to that course for one year for a one-time charge. If you enroll in the All Access Pass, it’s a monthly subscription to our entire online learning library. Your credit card will be charged each month to maintain access and you can cancel at any time.

What's the difference between the certification program and the All-Access Pass?

The All Access Pass is a monthly subscription to the entire online library, including certification programs, and with it you get access to our Digital Marketing Insiders group where you can get updates and ask questions. As long as your subscription is active, you have access, and you can cancel any time. A Certification program is 12 months of access to a certain set of courses. Upon successfully passing a final exam and submitting a project, you earn certification. No matter how quickly you finish the program, you still have access for one year, including the 1:1 Office Hour appointments to ask questions or get advice.

Do I get a certificate for completing a course?

Yes. You will receive a digital certificate of completion for every course you complete.

Is someone available to answer my questions during my online training?

If you purchase the All-Access Pass program or any of our individual certification programs, you have access to weekly 1:1 Office Hours with our experts and monthly Member Q&A sessions. Unfortunately, our individual courses do not offer Q&A with the instructors.

How do I know the content is good?

Our courses and programs are developed with 20+ years of experience in digital marketing working with Fortune 500 companies, government organizations, and top professionals across various industries. The content is also approved by OMCA, OMCP, and CPD as preparation for their certification exams, all industry-leading programs.

What's included in the Certification programs?

You have one year of unlimited access to the courses required to earn the certification, downloadable resources to support implementation of what you learn, 1:1 Office Hours with our instructors, membership to our private Facebook group, monthly Digital Marketing News Updates webinars, monthly Member Q&A calls, and access to industry-leading tool discounts.

Why Should I Get Certified?

We get asked this a lot! If you’re interested in taking a course to simply gain knowledge and skills, then think about the All Access Pass. If, however, you’re taking a course to get a raise, promotion, new job, new client, or for any reason whatsoever related to boosting your credibility, then consider a certification. Earning a certification proves that you care about investing in training that solidifies your foundational knowledge and that you can commit to and complete a program.

What can I do with my Certification?

Earning a certification signifies to those assessing your credibility that you find formal training from expert organizations of value and that you have a level of commitment that allows you to embark on a program and see it through completion successfully. Once earning your certification, share it! You can print a copy for framing, download a digital copy for adding to your website or social profiles, and you can add it to your LinkedIn profile! You can also apply for the OMCA exams after your complete your certification.

What Does OMCP Approved Course Mean?

OMCP (Online Marketing Certified Professional) is a designation that certifies a combination of knowledge, skills, and experience. Our Online Social Media Marketing and SEO Master Certifications are approved by OMCP as Registered Education Provider. Our Certification training prepares you to pass the OMCP exam.

How Do I Get OMCP Or OMCA Certified?

The requirements for earning an OMCP or OMCA Certification are described here and here.

What Does CPD Certified Mean?

CPD (Continuing Professional Development) is a global certification organization committed to enhancing personal skills and proficiency through an individual’s career. All of our certification training prepares you for the CPD exam.

How Often Are Courses Updated?

Courses are updated regularly as new features and functionality impact best practices and strategies.

I’m Experienced In Digital Marketing, Will I Learn Anything New?

The content covered in our 4-Day Digital Marketing Workshop is designed at a beginner to intermediate level, though we regularly find that even the most experienced digital marketers are using terms incorrectly and executing without best practices for their industry. During this hands-on workshop, we work with each participant to answer their questions regarding the material and how they apply it to their work. Our instructors are highly-qualified and can cover even the most advanced topics.

What Does OMCA Approved Course Mean?

OMCA (Online Marketing Certified Associate) is a designation that certifies a combination of knowledge, skills, and experience. Our 4-Day Digital Marketing Workshop is approved by OMCA as Registered Education Provider. Our workshop prepares you to pass the OMCA exam.

What's Included in This Program?

The Digital Marketing Boot Camp includes access to our online training, Q&A calls, discussion forums and updates, copies of Krista Neher’s best-selling books, and downloads of all of the tools, templates and resources you’ll need to successfully implement. Over $3,500 in value.

Why Should I Get Certified?

We get asked this a lot! If you’re interested in taking a course to simply gain knowledge and skills, then check out the All Access Pass. If, however, you’re taking a course to get a raise, promotion, new job, new client, or for any reason whatsoever related to boosting your credibility, then consider a certification. Earning a certification proves that you care about investing in training that solidifies your foundational knowledge and that you can commit to and complete a program.

What can I do with my Certification?

Earning a certification signifies to those assessing your credibility that you find formal training from expert organizations of value and that you have a level of commitment that allows you to embark on a program and see it through completion successfully. Once earning your certification, share it! You can print a copy for framing, download a digital copy for adding to your website or social profiles, and you can add it to your LinkedIn profile!

How is This Program Different?

We keep attendance low to create a valuable, hands-on learning experience. Our program is designed to give you a complete guide, start to finish, on how to effectively use and grow your brand through social media and internet marketing. Resources, templates, and tools so you learn exactly what to do and stay on track after the training ends. Our intimate setting allows us to learn about you and cater examples, strategies, and conversation to your brand and industry.

I'm new to Social Media and/or Digital Marketing, Will I be Lost?

Absolutely not. The program is designed to help those with no experience to quickly acquire the skills they need for success. The program is comprehensive and will give you everything you need to be successful. We have lots of time for Q&A so that you can also get all of your questions answered.

How Do I Know if the Content is Good?

We’ve been running the Boot Camp trainings for 8 years and get amazing feedback – most participants rate it a 10 out of 10 and say that it exceeded their expectations. Over the years, we’ve perfected the format and the content to make sure that you have everything you need to be successful. Don’t take our word for it – see below to find out what past participants say about the training.

Do You Offer Group Rates?

Please contact us at [email protected] to discuss group rates.

Is the Program Appropriate for Global Participants?

Previous participants have come from around the globe to learn digital marketing. Most of the principles and tools we cover are relevant regardless of your location. With the exception of China (which does not allow any of the traditional social networks to be used), most global participants find the content to be relevant to them. If you are unsure, check out the outline to see if the content we cover matches the social networks and digital marketing tools that are relevant for your location.

How Much Does the Program Cost?

The cost for the 4-Day Digital Marketing Workshop is $2497. Please note our cancellation policy before purchasing.

What's the All Access Pass?

The All Access Pass is full access to our entire online learning library. Immediately upon registration to the online Boot Camp, you get begin 1-year of access to refresh your knowledge (your brain can only absorb so much during the four days we’re together!), expand your skills, or take on new topics.

What is Your Cancellation/Rescheduling Policy?

Check out our cancellation policy here.

What’s Included With The 1:1 Coaching Call?

Our typical coaching calls center around setting and achieving goals. We’ll talk through what’s in place now and how it’s working. Your coach will answer questions, offer advice, and give you guidance. You’ll also discuss next steps and the path to getting there.

What If My Coach Cant Answer My Questions In An Hour?

If you’re a few minutes over your hour, we’re reasonable. If you need an additional session, we can always add calls to your package for $150 per hour.

What’s Included In The Strategic Planning Package?

We start with a discovery call to learn about you, your business, and your goals for it. You’ll get access to our All Access Pass online training library for six months, six coaching calls, six emergency calls, and advice.

What’s Included In the Corporate Consulting Package?

The Corporate Consulting Package typically includes an audit of your digital marketing efforts, creation of a full strategic plan, and a customized half-day training workshop to implement the plan. However, we’re flexible and our consulting services come in all shapes and sizes.. We’re able to work with you to determine the precise approach to get you the information, strategies, and training you need to drive the most impact. Email us at via email to schedule a call.

Who Are The Coaches?

Our coaches are Krista Neher, CEO of Boot Camp Digital and Allison Chaney, Chief Digital Training Officer for Boot Camp Digital. They each have 15+ years of digital marketing experience.