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Mar 22 2018In reputation management, the best approach where possible is to avoid bad reviews altogether. The following steps will help you to avoid them. Many people leave bad reviews simply because they don’t feel heard or validated by the company. You...
Mar 01 2018No matter how great your business is, bad reviews will probably happen. Here are some tips on how to handle negative reviews. 1. Keep it professional – While it’s tempting to defend yourself or recount the details of the customer’s...
Feb 22 2018Positive reviews can help you win new customers or clients. People trust recommendations from other people (friends and even strangers!) more than they trust your marketing message. Positive reviews can also help you rank better in search. Follow these 4...
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