Author: Melissa Byers

What options do you have for removing a negative online review?

Melissa Byers

Aug 15 2017

There's always that one person, right? One minute tens, hundreds, or even thousands of people are singing your praises in online reviews and then someone comes along and ruins it. Fact or fiction, you go into crisis management mode and...

4 Ways to Win at Online Customer Service

Melissa Byers

Jul 24 2017

When you consider doing business with a company, it's common to look up their online reviews. It's only natural to want to hear what others have to say about the service, competency, or experience. As a business, it's critical for...

Just released: Chicago Digital Marketing Training Workshop Details

Melissa Byers

May 18 2017

Hold onto your hats, Windy City, because Boot Camp Digital is headed your way again with an outstanding Chicago Digital Marketing Training Workshop! We're offering two- and four-day workshops covering internet marketing, social media, and digital marketing from September 26-29,...

#ICON17: 3 Key Lessons Learned to Drive Your Business Growth

Melissa Byers

May 04 2017

Last week small business stakeholders gathered in Phoenix, AZ for #ICON17, a conference coordinated by Infusionsoft - a company whose mission is to help small businesses succeed. For three days I immersed myself in the world of owners, support staff,...

3 ways to save a Facebook Live event that isn’t going as planned

Melissa Byers

Dec 19 2016

There’s just something about the word “live” that makes many of us clam up. Do I really want to be on Facebook live? Couldn’t I just video something, edit it, and then post it like always? Sure, you could. But...