• Krista Neher
• September 12 2023

How Your Business Can Grow Community Management? The idea of community management is that by engaging in conversations and participating in discussions, you will build relationships with people, and they will have more affinity toward your product or business. This is why businesses aim to grow their community management. Businesses typically engage in this to […]

• Krista Neher
• April 11 2023

Top Challenges to Community Management  Community Management is no easy task. Creating your own community online is a big investment and should be considered carefully. There are two challenges to community management – No Members and Accelerated Growth. Communities With No Members You are excited to launch your community and start inviting everyone to join, […]

• Krista Neher
• January 24 2023

• Krista Neher
• November 29 2022

• Melissa Byers
• August 15 2017

There’s always that one person, right? One minute tens, hundreds, or even thousands of people are singing your praises in online reviews and then someone comes along and ruins it. Fact or fiction, you go into crisis management mode and have to figure out the options for removing a negative online review. Let’s get real […]

• Krista Neher
• July 21 2015

I recently spoke to a group about social media, and was asked about blocking Facebook comments. The group I spoke with deals with a particularly sensitive topic and is regularly under scrutiny. They have a higher level of risk when it comes to social media, and they could be held responsible for comments on their […]