Tag: customer service

What options do you have for removing a negative online review?

Melissa Byers

Aug 15 2017

There's always that one person, right? One minute tens, hundreds, or even thousands of people are singing your praises in online reviews and then someone comes along and ruins it. Fact or fiction, you go into crisis management mode and...

Ways to use Twitter to Build your Business

Krista Neher

Apr 08 2010

Twitter is one of the social networking sites with a ton of interest and excitement, but a lot of people struggle with how to use it.  Having clear marketing goals and objectives is KEY to success in twitter.  Knowing what...